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Bertrand Duperrin's Notepad
Home
About Bertrand Duperrin
Management
Human resources
Recommended Bookmarks
Digital Transformation
Others
Collaboration
Customer relationship
Intranets and digital workplace
Web & Usages
Contact
Quotes
Tag:
employee understanding
Employee Experience
A mass experience. Irritant #3 of the employee experience
In the key components of a successful customer experience I had identified personalization and even hyper-personalization. Applied...
Apr 16, 2020
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Data
Businesses know their employees. Really ?
Let's start from the beginning. Digital transformation is a matter of customer experience and this latter requires,...
Sep 14, 2016
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